Issues with Known Lists in Signature Workflows

Incident Report for GovOS Studio

Resolved

This incident has been resolved.

Posted Oct 06, 2022 - 16:48 EDT

Monitoring

A fix has been implemented and we are monitoring the results

Posted Oct 06, 2022 - 16:41 EDT

Identified

We have identified the cause of issue and are developing a fix

Posted Oct 06, 2022 - 15:52 EDT

Investigating

We are investigating an issue where in some cases the selection made from a Known List of signers is being sent to an incorrect email address. This is being treated as a top priority and we expect more information on a resolution soon.

Posted Oct 06, 2022 - 14:33 EDT

This incident affected: SeamlessDocs Site.